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Privacy policy

Privacy Policy for Villa 80 Carbis Bay

Effective Date: 22nd May 2025

At Villa 80 Holiday Home ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a booking, or stay at our property.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, mailing address

  • Booking Information: Dates of stay, number of guests, preferences, special requests

  • Payment Information: Billing address and limited payment details (Note: We use secure third-party payment processors and do not store full credit card information)

  • Identification Documents: When required by law (e.g., passports or IDs for guest registration)

  • Technical Data: IP address, browser type, time zone, and cookies when using our website

2. How We Use Your Information

We use your personal information to:

  • Process and manage bookings

  • Communicate with you before, during, and after your stay

  • Comply with legal and regulatory obligations

  • Improve our website, services, and customer experience

  • Send promotional offers or updates, with your consent

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, cleaning or maintenance services)

  • Legal or regulatory authorities when required by law

  • Booking platforms or travel agencies through which you made your reservation

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, or to comply with legal obligations.

 

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for data processing

  • Object to the processing of your data

  • File a complaint with a data protection authority

To exercise your rights, please contact us at: unastives80@gmail.com

6. Cookies

Our website may use cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

 

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Villa 80 Carbis Bay
Email: unastives80@gmail.com
Phone: 07900332758
Address: Villa 80 Una St Ives TR26 3HW

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